Frequently Asked Questions (FAQ)
What is QWS, and how does it help customers?
QWS stands for Quality Workflow System. It ensures consistent product quality through optimized workflows and quality monitoring.
How does QWS improve business operations?
QWS streamlines workflows, reduces redundancies, and ensures continuous quality checks to improve efficiency and reduce costs.
What industries do you serve?
We serve biomedical, automotive, manufacturing, and research sectors with innovative consumables and solutions.
What is your core philosophy?
“Innovations of today will become the standards of tomorrow.” We focus on continuous innovation with uncompromised quality.
What payment options do you accept?
We accept Visa, Mastercard, PayPal, and bank transfers for a smooth checkout experience.
What is your refund policy?
We offer a full refund within 30 days of purchase if the product is returned in its original condition.
Do you offer international shipping?
Yes, we ship worldwide. Shipping times and costs may vary depending on your location.
How can I track my shipment?
You will receive a tracking number via email once your order is dispatched. Use it to track your shipment in real time.
What makes your customer support unique?
Our customer support team provides personalized solutions with fast response times and proactive support.
Do you provide same-day shipping?
We offer same-day shipping for domestic orders placed before 12 PM. International shipping may vary.
How do you ensure product quality?
We follow ISO 9001 standards and use QWS to monitor production stages, ensuring consistent quality.
How can I contact customer support?
You can contact us via the ‘Contact Us’ page or email us at [email protected] for assistance.